Shipping
Policy
Welcome to The Royal Emporium, L.L.C., ("us,"
"we," "our," "The Royal Emporium," "Royal
Emporium," or "Distributor"), a Web site focused on the sale of
laboratory, healthcare, and safety products ("Products") to
businesses and other entities via the Internet. In order to help make our site
("Web site") a trustworthy and safe place to buy goods, all users
("you", "your" or "Subscriber") of our service
are required to accept and comply with our Web Site Use Agreement, which includes acceptance of,
and compliance with, all of the terms and conditions provided herein, as
amended from time to time.
This
Web site provides an Internet-based venue for the sale and purchase of Products
distributed by leading manufacturers and
suppliers (our "Suppliers"). This Web Site Use Agreement explains the
contractual agreement between you and us regarding your use of our Web site, as
well as the terms and conditions applicable to your purchase of Products on our
Web site (collectively, the "Terms of Use").
If you have any questions regarding The Royal Emporium 's
Shipping Policy, please contact us at contact@theroyalemporium.com.
Your
use of the Web site signifies your legal and binding agreement to all the terms
and conditions set forth in our Web Site Use Agreement, in any privacy policy,
as well as any other agreement related to your use of this Web site including,
but not limited to, any terms and conditions of purchase.
The Royal Emporium can be contacted by e-mail at contact@theroyalrmporium.com.
Terms of our Shipping Policy are outlined below and apply to www.theroyalemporium.com.
Our Web site also includes separate sections outlining our Return/Refund Policy and
our Privacy Policy.
Order Placement and
Charges.
Registering
on our Web site is free to eligible Subscribers. Subscribers may purchase any
of the Products provided on the Web site at the prices designated on the Web
site by selecting Products for purchase and completing our electronic order
form (an "Order"). Distributor charges Subscribers according to the
terms of your written contract with Distributor, or, in the absence of any such
contract, according to Distributor's practices from time to time for shipping
and handling costs and applicable sales taxes. All charges for Products ordered
are displayed to the Subscriber on the pending Order prior to placement of the
Order by Subscriber. Distributor expressly disclaims any representation or
warranty concerning "most favored customer" pricing in connection
with the sale of any Products by Distributor to Subscribers.
Product Delivery.
- General. Subscriber hereby
acknowledges and agrees that all Products ordered on the Web site shall be
shipped by The Royal Emporium or drop shipped by the applicable
manufacturer or other supplier using our authorized carrier or a carrier
authorized by the applicable manufacturer or supplier (the
"Designated Shipper") and delivered to Subscriber's designated
delivery location, FOB Destination. Distributor and its suppliers cannot
ship to post office boxes.
- Delivery Subject to Product Availability. Although Distributor
has attempted to ensure that the inventory availability of Products is
properly designated on the Web site for many Products, Subscriber
acknowledges that from time-to-time even those Products designated as in
inventory will not be available at time of shipment. If an Order cannot be
shipped in its entirety by the close of business the day following
placement of the Order, Distributor will promptly notify Subscriber, and
provide an estimated shipment date for those items which are unavailable.
Distributor reserves the right to substitute alternate products with
equivalent specifications for those ordered. Subscriber shall have the
right to return any substituted products at no charge by following the
return goods policy as stated herein. Distributor further reserves the
right to make delivery in installments for those items of an Order, which
are available for immediate shipment, and to bill Subscriber separately
for any such items delivered. Subscriber may cancel those items on the
Order that are subject to the delay by notice to Distributor within 48
hours of receipt of the delay notification, provided that such Products
have not yet been shipped. If Distributor receives no such notice of
cancellation, the estimated product availability and shipment date will be
deemed accepted. The foregoing sets forth Distributor's entire obligation
with regard to Product availability and shipment delays. Distributor shall
not be liable for any late shipment or any failure to ship any Product(s).
- Tracking Number. Upon
issuance of an Order by Subscriber for Products on the Web site,
Distributor shall immediately generate a tracking number and notify the
Subscriber and the Supplier(s) of the logistical information associated
with pickup and delivery of the Product(s) by the Designated Shipper. You
may track the status of shipments relating to any Order you place using
the tracking number on our Web site.
- Installation. Subscriber
shall make available a suitable place for equipment installation within
its facilities in accordance with applicable installation specifications
and procedures. Subscriber shall furnish all labor required to place the
Products in the desired location. Distributor or the manufacturer, as
applicable, shall install the Products in accordance with their customary
procedures.
Product Acceptance.
Immediately upon receipt of Products shipped hereunder, Subscriber shall inspect the Products and notify Distributor in writing of any claims for order or shipping errors, shortages, defects or damages and shall hold any such goods for Distributor's written instructions concerning disposition. If Subscriber fails to notify Distributor within five (5) days after receipt of Products, the Products shall conclusively be deemed to conform to the terms provided herein and shall be irrevocably accepted by Subscriber.
Payment for Products Ordered.
Distributor
shall automatically charge Subscriber's account for all Orders. In the event
Subscriber does not have an account with a chargeable balance adequate to cover
the Order amount, Distributor shall charge the Order to the credit card account
authorized by Subscriber. The amount of payment due shall be that amount
reflected in each Order at time of Order placement by Subscriber, comprised of
the price of Products ordered at the time of Order placement, applicable shipping
charges, and applicable taxes reflected in the Order. Unless otherwise agreed
to by the Distributor in a written contract with Subscriber, payment shall be
due promptly upon the provision of ordered Products to the Designated Shipper
at Supplier's shipping point. Distributor reserves the right to collect
interest at a rate equal to the highest applicable lawful interest rate on
invoiced amounts not paid within thirty (30) days of invoice date, with
interest to accrue monthly until full payment is received. All payments will be
made in U.S. Dollars.
The Royal Emporium can be contacted by e-mail at contact@theroyalemporium.com.
The Royal Emporium is not
responsible for the privacy practices or the content of any other Web sites
that are hyperlinked to or from theroyalemporium.com.